“In our 20+ years of writing songs, I’ve learned that no matter how escapist, divergent, or even transcendent the creative process feels, the result is more beholden to what is going on at the moment. It’s hard to admit that one is so influenced by what is in front of us. Doesn’t it come from something magical and far away? No, it comes from here. It comes from now. I’m not going to tell you what this record is about because I have too much respect for that moment when you come to know it for yourself.”
— Alan Sparhawk, Low
Fast Shipping and Professional Packing
We offer a broad range of shipping options due to our long-running partnerships with UPS, FedEx and DHL. Our warehouse employees will pack all goods to our exacting requirements. Your items are carefully inspected and secured properly prior to shipping. We ship to thousands of customers every day from all over the world. This demonstrates our dedication to becoming the largest online retailer in the world. Warehouses and distribution centres can be located in Europe as well as the USA.
Note: Orders that contain more than one item will be assigned a processing date depending on the item.
We will carefully examine all items before sending. Today, the majority of orders will be shipped within 48 hours. The expected delivery time will be between 3 and 7 days.
Returns
Stock is dynamic. It's not completely managed by us, since we have multiple entities, including the factory and the storage. The actual inventory can fluctuate at any time. It is possible that the stocks could be depleted after your order has been processed.
Our policy lasts 30 days. If you haven't received the product within 30 days, we're not able to issue a refund or an exchange.
To be eligible for a refund the product must be unopened and in the same state as when you received it. The item must be returned in its original packaging.
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